ENTERPRISE AI CONCIERGE PLATFORM

The 24/7 AI Concierge for Luxury Hospitality

Convert late-night inquiries into confirmed reservations. Our AI agents engage guests instantly on WhatsApp, ground every answer in your property's own data, and sync captured lead details directly to your CRM.

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Currently Integrated With

WhatsApp Business PlatformZoho CRM

Other CRMs and PMS platforms built to order for Portfolio and Enterprise plans.

Pre-Built Industry Adapters

Fully configured guest concierges ready to link with your property operations.

Zoho CRM Native

WhatsApp Guest Concierge

A 24/7 conversational AI that answers guest questions from your property's own knowledge base, quotes accurate rates, and extracts structured lead details from the conversation automatically — name, dates, budget, and requirements.

WhatsApp Cloud APIOpenAI GPT-4oZoho CRMStructured Lead Extraction
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Multi-Tenant Architecture

Direct Booking Concierge

A custom 24/7 conversational assistant built to quote weekend tariffs, clarify property policies, and register bookings — grounded strictly in your property's verified knowledge base, and built to defer rather than guess.

Next.js EdgeVercel KVOpenAI GPT-4oGemini Failover
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Test Our AI Concierge Live

Interact with our enterprise real-time RAG engine directly from your browser.

Live AI Concierge Interactive DemoLIVE RAG

Select a resort or villa brand to test availability queries

Welcome to The Machan! How can I assist you with checking cabin availability, rates, or forest treehouse amenities today?

How Reliability Is Built In

Every reply is grounded in your property's own data, and the system is designed to keep responding even when a provider goes down.

Grounded, Brand-Safe Responses

Answers are drawn strictly from your property's own verified knowledge base — the assistant is instructed to defer to your team rather than guess when information isn't there.

Real-Time Guest Engagement

Built on Next.js edge functions so guests get answers in the same conversation, not the next morning.

Triple-Fallback Reliability

If OpenAI is unavailable, the system automatically fails over to Gemini, then to a rules-based offline responder — guests get a reply instead of a dead chat.

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Bespoke Implementation Plans

Scale your direct booking conversions with our SLA-managed integrations.

Boutique Plan

₹25,000 / month

+ ₹75,000 Custom Setup Fee

Best for single-property luxury stays or boutique setups needing intelligent automated guest interactions on WhatsApp.

  • Brand-Safe FAQ & Booking Guard
  • 24/7 Guest Engagement on WhatsApp
  • Structured Lead Capture (Name, Dates, Contact Info)
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Portfolio Plan

₹45,000 / month

+ ₹100,000 Custom Setup Fee

Designed for growing networks, multi-property vacation portfolios, and active hospitality groups requiring CRM pipelines.

  • Multi-Property Knowledge Base Routing
  • Zoho CRM Integration (other CRMs on request)
  • Custom Field Attribute Extraction
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Enterprise / Bespoke

Custom SLA

Bespoke Architecture Pricing

Custom RAG datasets, dedicated vector instances, custom telephony voice callers, and fully SLA-backed support contracts.

  • Custom PMS & Booking Engine Integration (Built to Order)
  • Encrypted, Per-Tenant Data Isolation
  • Dedicated Vector Database Hosting (on request)
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Schedule a 15-Min Consultation

Discuss integrating the AI Concierge with your current booking engine and CRM.

Send an Inquiry

Send a direct message regarding your specific property PMS/CRM integrations, custom policies, or setup timelines.