ENTERPRISE AI CONCIERGE PLATFORM

The 24/7 AI Concierge for Luxury Hospitality

Convert late-night inquiries into confirmed reservations. Our AI agents engage guests instantly on WhatsApp, ground every answer in your property's own data, and sync captured lead details directly to your CRM.

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Currently Integrated With

WhatsApp Business PlatformZoho CRM

Other CRMs and PMS platforms built to order for Portfolio and Enterprise plans.

Pre-Built Industry Adapters

Fully configured guest concierges ready to link with your property operations.

Zoho CRM Native

WhatsApp Guest Concierge

A 24/7 conversational AI that answers guest questions from your property's own knowledge base, quotes accurate rates, and extracts structured lead details from the conversation automatically — name, dates, budget, and requirements.

WhatsApp Cloud APIOpenAI GPT-4oZoho CRMStructured Lead Extraction
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Multi-Tenant Architecture

Direct Booking Concierge

A custom 24/7 conversational assistant built to quote weekend tariffs, clarify property policies, and register bookings — grounded strictly in your property's verified knowledge base, and built to defer rather than guess.

Next.js EdgeVercel KVOpenAI GPT-4oGemini Failover
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Test Our AI Concierge Live

Chat with a live demo concierge right here in your browser.

Live AI Concierge Interactive DemoKB-GROUNDED

Select a resort or villa brand to test availability queries

Welcome to The Machan! How can I assist you with checking cabin availability, rates, or forest treehouse amenities today?

How Reliability Is Built In

Every reply is grounded in your property's own data, and the system is designed to keep responding even when a provider goes down.

Grounded, Brand-Safe Responses

Answers are drawn strictly from your property's own verified knowledge base — the assistant is instructed to defer to your team rather than guess when information isn't there.

Real-Time Guest Engagement

Built on Next.js edge functions so guests get answers in the same conversation, not the next morning.

Triple-Fallback Reliability

If OpenAI is unavailable, the system automatically fails over to Gemini, then to a rules-based offline responder — guests get a reply instead of a dead chat.

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Simple, flat pricing

One price per property, starting with a free 7-day trial on your own WhatsApp number.

Boutique Plan

₹4,999 / month

+ ₹9,999 one-time setup fee

One flat price for a single villa, resort, hotel or homestay, whatever your nightly rate. Starts with a free 7-day trial on your own WhatsApp number.

  • Answers only from your property’s facts, and checks with you when unsure
  • Replies to guests 24/7 on your own WhatsApp number
  • Booking enquiries (name, dates, room, guests) sent to your Google Sheet
Get Started

Several properties?

Custom

Priced per group, agreed on a call

For owners running more than one villa, resort or homestay. Each property gets its own knowledge base and its own lead sheet, under one agreement.

  • A separate knowledge base for each property
  • Leads sent to each property’s own Google Sheet
  • Zoho CRM sync (other CRMs on request)
Talk to us

Schedule a 15-Min Consultation

Discuss integrating the AI Concierge with your current booking engine and CRM.

Send an Inquiry

Send a direct message regarding your specific property PMS/CRM integrations, custom policies, or setup timelines.